Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we collect information you share voluntarily. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business details such as company registration data, preferred delivery timelines, and budget constraints. This helps us deliver a service tailored to your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to enhance our services and website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

RiverCanvasPulse respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We handle the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards. This involves safeguarded data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You retain important rights regarding your personal data. Depending on applicable laws, you may access, rectify, erase, or limit how your data is used.

To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention periods vary based on the data type and why it was collected.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our pages. Cookies store your preferences and let us analyze site performance.

You can adjust cookie settings in your browser. Keep in mind that turning off certain cookies may impact site functionality. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only RiverCanvasPulse and our site. We are not responsible for how external sites handle privacy.

We encourage you to review the privacy policies of any third-party websites you visit via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When significant revisions occur, we will update the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.